01

Request an inspection

Tell us your town, property type and what's going on with the roof. Photos are optional but help if they show the problem. Learn more about our roof inspection process, or about roof inspections in Wilmington.

02

Inspect and document

We photograph and note the roof's condition, storm damage, repair needs, low-slope areas and any unusual details.

03

Review scope and options

We go over repairs, replacement, low-slope areas, metal work and upgrades one at a time, so each decision is clear.

04

Confirm system details

If a CertainTeed roof system or FORTIFIED Home™ program requirement applies, confirm eligible materials, installation details, documentation, registration, evaluator coordination, and current written terms before materials are ordered. For shingle roofs, we typically recommend CertainTeed and GAF 30-year shingles. We do. When a permit is required, we get it.

CertainTeed ShingleMaster Credentialed badge FORTIFIED Home program logo
05

Schedule the work

Before work starts, we confirm timing, access, materials, how we'll protect the work area and how we'll keep in touch.

06

Final review

The owner reviews finished-work photos and key details at the end of the job.

Choose a starting point

Start with the roofing service that matches your question.

Not sure which one fits? Request an inspection and tell us what's going on.

Roof repair

Leaks, missing shingles, loose flashing, or a localized roof concern.

See Roof Repair

FORTIFIED roofing

Verify Provider R012048, and learn what the project involves, including documentation, evaluator coordination and what contractor certification does and doesn't cover.

See FORTIFIED Roofing

Flat and low-slope roofs

Porch, addition, deck, or business roof areas that need TPO, EPDM, or Hydro Stop instead of shingles.

See Flat Roofing

Gutter cleaning and guard maintenance

Overflow, debris, clogged downspouts or regular upkeep.

See Gutter Services

Photo documentation

What we can document during the project.

Photos and notes can document the job, whether it's your home, a rental or a business property, so nobody has to guess.

Roof condition and problem areas

Loose shingles, storm damage, spots where water gets in, roof edges, valleys and low-slope areas can be photographed so the problem is easier to talk through.

Prep and hidden details

Underlayment, valleys, transitions, decking and roof-wall details can be documented before the finished roof covers them.

Finished roof work

Finished rooflines, metal panels, copper flashing, EPDM areas and cleanup can be photographed for a record of the job.

Owner review notes

When the job is photographed and documented, the final walkthrough is easier, especially for rentals, businesses and owners who can't be there for every step.

Process questions

What to expect before, during, and after the roof work.

Does every job include hand-nailing?

No. We hand-nail only when it's in the agreed scope. When it is, we place each nail deliberately and check its placement and depth.

Can every roof receive CertainTeed manufacturer warranty coverage?

No. CertainTeed manufacturer warranty availability depends on the selected materials, full roof system, installation requirements, registration, property type, transfer rules, and CertainTeed's written terms. We'll talk through current manufacturer warranty options before we order materials.

Do you offer a warranty on installations?

Yes. Installations include a one-year warranty covering labor and materials, in addition to the standard manufacturer warranties.

Do you carry insurance?

Yes. We carry workers' compensation and general liability insurance.

Who handles roofing permits?

We do. When a permit is required, we get it.

Are you FORTIFIED certified?

Yes. The official FORTIFIED Provider Directory lists Vera's Roofing as Compliant and Gustavo Vera as an Active Roofer with Provider ID R012048. Wind, Hail and Hurricane certifications are listed. A property designation or financial benefit is not guaranteed; it depends on current program rules and project-specific verification. Review the Verified Credential and Process.

What does the owner's final review mean?

The owner reviews finished-work photos and key details at the end of the job.

Do photos confirm a repair plan?

No. They help us get started, but the plan depends on what we find at the inspection: roof age, access, slope, material and condition.

Roof framing and decking during structural prep
Owner photo review

A clean site, good photos and a clear review at the end make the job easy to follow.

What homeowners, rental owners, and business owners can expect

What you can expect from us.

Clear communication

We explain your options in plain language, whether it's a repair, a replacement, storm documentation, low-slope waterproofing, code questions, materials or CertainTeed systems. We carry workers' compensation and general liability insurance, and installations include a one-year warranty covering labor and materials, in addition to the standard manufacturer warranties.

Hand-nailed work

When hand-nailing is in the agreed scope, we check each nail's placement and depth.

Clean job sites

We keep the jobsite clean. It's part of the job, and it matters to homeowners and business owners.

Owner photo review

The owner reviews finished-work photos and key details at the end of the job.

Start the process

Request an inspection.

Tell us what happened, where the problem is, the property type, and whether it's urgent, storm-related, age-related, an upgrade or just planning ahead. Photos help if you have them.